Refund policy

Last updated: 4 October 2026

We want you to be happy with Rasanak Pro ($12/year). This policy explains when you can get your money back.

New subscriptions

If you're not satisfied, email support@rasanak.com within 14 days of your first Pro payment for a full refund. Your account returns to the Free plan.

Renewals

If you forgot to cancel before a yearly renewal, contact us within 14 days of the renewal date for a full refund of that renewal.

Cancellations

Cancelling stops future renewals; Pro stays active until the end of the period you've paid for and is followed by a 30-day grace period. Outside the windows above we don't provide partial refunds for unused time, except where required by law.

Account deletion

Deleting your account cancels your subscription immediately. If you delete within a refund window above, contact us and we'll refund as described.

Your statutory rights

If you're a consumer in the EU or UK, you have a statutory 14-day right of withdrawal from a new subscription. The refund windows above cover that right in full: you get your whole payment back, not only the unused part.

How refunds are paid

Refunds go back to the original payment method via Stripe and usually appear within 5-10 business days.